> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://retargeting-faq.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I cancel my subscription?

Step 1: While logged into your Retargeting account go to the Settings wheel, on the upper right corner as shown in the picture below:


![](https://storage.crisp.chat/users/helpdesk/website/df04640205501800/screen-shot-2021-08-16-at-1238_zu2i9z.png)
 
Step 2: On the menu situated on the left side, click on Subscription:

![](https://storage.crisp.chat/users/helpdesk/website/df04640205501800/screen-shot-2021-08-16-at-1419_5joo5n.png)

Step 3:  On the bottom right corner, under the Edit Subscription section, you will see a "Cancel Subscription" option. Click on it and follow the steps. 

![](https://storage.crisp.chat/users/helpdesk/website/df04640205501800/screen-shot-2021-08-16-at-1437_1okmmn9.png)

Step 4: Leave us the most honest feedback you can pull. We appreciate any idea